Kapda Kissa Shipping & Delivery Policy

Effective Date: 17 September 2025

At Kapda Kissa, we ensure your orders are delivered safely and on time.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive an email or SMS once your order is confirmed and shipped.

2. Shipping Methods & Delivery Time

  • Standard Delivery: 3–7 business days depending on your location.

  • Express Delivery: 1–3 business days (available for select locations).

  • Delivery times may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Charges

  • Charges are calculated at checkout based on your location and order size.

  • Free delivery may apply for orders above a certain amount (if applicable).

4. Order Tracking

  • After shipping, a tracking number will be sent via email or SMS.

  • You can track your order on our website or the courier partner’s portal.

5. Shipping Address

  • Ensure your shipping address is complete and correct.

  • We are not responsible for delays or failed deliveries due to incorrect addresses.

6. Delivery Issues

  • For delays, lost, or damaged orders, contact us immediately at support@kapdakissa.in.

  • We will assist you with resolving the issue.

7. Exchange Policy

  • Kapda Kissa only offers product exchanges, no refunds.

  • To request an exchange, email support@kapdakissa.in with your order details.

  • Exchanges are processed once the original product is returned in good condition.

8. Contact Us

For any questions, reach us at:

Email: support@kapdakissa.in